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Zdravstvena zaštita turista - Tourist Medical Service

27.05.2024.
HR

ZDRAVSTVENA ZAŠTITA TURISTA
 
Državljani Europske unije koji su na putovanju u Hrvatskoj ili se iz nekog drugog razloga u Hrvatskoj nalaze samo privremeno, a obvezno su osigurani u jednoj od država članica Europske unije, imaju pravo na korištenje neophodne zdravstvene zaštite temeljem Europske kartice zdravstvenog osiguranja (EKZO), uz plaćanje participacije.


Troškovi medicinskih usluga pruženih osobama koje dolaze iz zemalja s kojima Hrvatska nema ugovore, naplaćuju se direktno korisniku prema cjeniku koštanja. Turisti također mogu koristiti i usluge privatnih doktora i zubara uz plaćanje pune cijene svih medicinskih usluga.
»» Hrvatski zavod za zdravstveno osiguranje: www.hzzo.hr
»» Europska kartica zdravstvenog osiguranja:  https://ec.europa.eu/social/main.jsp?catId=559&langId=hr
 
 
U slučaju hitnih stanja koja ugrožavaju život ili teško narušavaju zdravlje pozovite hitnu medicinsku pomoć na broj 194

(naglo nastale poteškoće u disanju, gušenje stranim tijelom, zastoj rada srca i disanja, gubitak svijesti, iznenadna bol u prsima, grčevi (konvulzije), otežan govor, slabost ili oduzetost dijela tijela, iskrivljenost lica, ozljede nastale u prometnim nesrećama i ostale iznenadne ozljede (pad s visine, prostrijeli), neubičajeno krvarenje, udar električne energije ili groma, pothlađivanje, toplinski udar, utapanje, otrovanje lijekovima)
https://www.hitnazg.hr/
 
 
 
ZDRAVSTVENE USLUGE TURISTIMA U JAVNIM ZDRAVSTVENIM USTANOVAMA U GRADU ZAGREBU
 
U slučaju potrebe za neodložnom medicinskom pomoći, turisti ostvaruju pravo na zdravstvenu zaštitu pod jednakim uvjetima kao hrvatski osiguranici, uz uvjet da imaju važeću europsku karticu zdravstvenog osiguranja (EKZO). Domaći turisti zdravstvenu zaštitu ostvaruju  na temelju važeće iskaznice HZZO-a.
 
U slučaju akutnih bolesti i stanja koja ne ugrožavaju život potražite pomoć liječnika kojeg ćete pronaći preko web stranice
https://zagreb.hr/domovi-zdravlja/494
(stanja za koja biste inače išli svom liječniku, kao što su upale dišnih putova, viroze, povišena temperatura, manje opekotine, manje nezgode, bolovi u trbuhu, bolovi u leđima … )
 
 
LOKACIJE I RASPORED POSEBNIH DEŽURSTAVA NA PODRUČJU GRADA ZAGREBA
 
Posebno dežurstvo u djelatnosti obiteljske (opće) medicine, zdravstvene zaštite predškolske djece i dentalne zdravstvene zaštite provodi se subotom od 15:00 do 20:00 sati te nedjeljom, praznikom i blagdanom od 8:00 do 20:00 sati.


DOM ZDRAVLJA ZAGREB – CENTAR
Obiteljska (opća) medicine: Runjaninova 4, Avenija V. Holjevca 22 
Zdravstvena zaštite predškolske djece: Avenija V. Holjevca 22
Dentalna zdravstvena zaštita: Runjaninova 4, Avenija V. Holjevca 22
                                                               
 
DOM ZDRAVLJA ZAGREB – ISTOK
Obiteljska (opće) medicina: Grižanska 4, Ivanićgradska 38,  Ninska 16
Zdravstvena zaštite predškolske djece: Grižanska 4
 
DOM ZDRAVLJA ZAGREB – ZAPAD
Obiteljska (opća) medicina: Matije Ilirika Vlačića 2, Park stara Trešnjevka 3
Zdravstvena zaštita predškolske djece: Zvonigradska 9.                                                          

 
HITNA DENTALNA MEDICINA / STOMATOLOŠKA SLUŽBA
 
DOM ZDRAVLJA ZAGREB - CENTAR
Hitna stomatološka služba i rad noću za hitne pacijente:

Ambulanta: Runjaninova 4
noćna smjena: svaki radni dan 22:00-6:00
subota: 15:00-20:00 i 22:00-06:00
nedjelja i blagdani: 0-24 
Tel: 003851 4897 688
 
Ambulanta: Avenija Većeslava Holjevca 22 (Siget)
noćna smjena: svaki radni dan 22:00-6:00
subota: 15:00-20:00 i 22:00-06:00
nedjelja i blagdani: 0-24 
Tel: 003851 6598 421

 
DEŽURNE LJEKARNE
 
Trg bana J. Jelačića 3, tel: 003851 4816 198
Ilica 301, tel: 003851 3750 321
Ozaljska 1, tel: 003851 3097 586
Grižanska 4, tel: 003851 2992 350
Av. V. Holjevca 22, tel: 003851 6525 425
Ljekarna ZEUS, Divka Budaka 17, 003851 2305 285

Svaki dan: 0-24
Nedjeljom i praznicima: 0-24
 
 
HITNI BOLNIČKI PRIJEM
 
KLINIČKI BOLNIČKI CENTAR ZAGREB

Centar za hitnu medicinu
Lokacija: Kišpatićeva 12 (Rebro), Telefon:003851 2388 888

Klinika za plućne bolesti
Lokacija: Jordanovac 104, Telefon:003851 2385 100

Klinika za dermatovenerologiju
Lokacija:  Šalata 4, Telefon:003851 2368 987
 
Klinika za ženske bolesti i porode
Lokacija: Petrova 13, Telefon:003851 4604 646

 
KLINIČKA BOLNICA DUBRAVA
Avenija Gojka Šuška 6, Telefon:003851 2902 444

KLINIČKA BOLNICA MERKUR
Zajčeva 19, Telefon:003851 2431 390

KLINIČKI BOLNIČKI CENTAR SESTRE MILOSRDNICE
Vinogradska cesta 29, Telefon:003851 3787 111
Centar za hitan prijem
 
KLINIČKA BOLNICA SVETI  DUH
Sveti Duh 64, Telefon:00385  3712 111
Centar za hitnu medicinu – središnji hitni prijam Telefon:003851 370 9400
 
KLINIKA ZA DJEČJE BOLESTI ZAGREB
Klaićeva 16, Telefon:  003851 4600 111
Objedinjeni hitni bolnički prijem Telefon: 003851 4600 124; 003851 4600 195 
  
KLINIKA ZA PSIHIJATRIJU VRAPČE
Bolnička 32, Telefon:  003851 3780 666

KLINIKA ZA PSIHIJATRIJU SVETI IVAN
Jankomir 11, Telefon:003851 3430 000
 
Napomena*: Centar za hitnu medicinu, Centar za hitan prijem, središnji hitni prijam, odnosno objedinjeni hitni bolnički prijem je organiziran kao jedinstveno ulazno mjesto u kliniku/bolnicu za hitne slučajeve.


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EN
 
TOURIST MEDICAL SERVICE
 
EU citizens travelling to or temporarily visiting Croatia, having been covered by the statutory health insurance in one of the EU member countries, are entitled to immediate health insurance services under the European Health Insurance Card with copayments.


Health services are charged directly to tourists coming from a country which has not signed the Convention according to a standardized price list.
Services of private physicians and dentists are also at tourists’ disposal in which case a full price is charged for medical services.
»» Croatian Institute for Health Insurance: www.hzzo.hr
»» European Health Insurance Card: https://ec.europa.eu/social/main.jsp?catId=559&langId=en
 
 
In case of life-threatening emergencies or serious health-affecting conditions, call 194 for emergency medical assistance

(sudden breathing difficulties, choking on a foreign body, cardiac and respiratory arrest, loss of consciousness, sudden chest pain, spasms (convulsions), speech difficulty, weakness or paralysis of a part of the body, facial distortion, traffic accident injuries and other sudden injuries (falls from height, gunshot wounds), abnormal bleeding, electrical and lightning injuries, hypothermia, heat stroke, drowning, medicine poisoning).
https://www.hitnazg.hr/
 
 
HEALTH SERVICES FOR TOURISTS IN THE CITY OF ZAGREB PUBLIC  HEALTH INSTITUTIONS
 
Should the need for immediate medical assistance be required, all tourists are entitled to health care under the same conditions as Croatian insured parties provided they have a valid European Health Insurance Card (EHIC). Domestic tourists access health care on the basis of a valid HZZO card.
 
In the case of acute illness and non life-threatening conditions contact a doctor for help using the Health Centres website information
 
https://zagreb.hr/domovi-zdravlja/494
 
(conditions you would normally go to your doctor for, such as airway inflammation, viral infections, high fever, minor burns, minor accidents, abdominal pain, back pain…)
 
 
ON-CALL SERVICE
 
Is available on Saturdays from 3:00 p.m. to 8:00 p.m. and on Sundays, holidays and public holidays from 8:00 a.m. to 8:00 p.m.
 
HEALTH CENTER ZAGREB – CENTER
General practice: Runjaninova 4, Av. V. Holjevac 22
Pediatrics: Av. V. Holjevac 22
Dental healthcare: Runjaninova 4, Av. V. Holjevac 22
                                            
 HEALTH CENTER ZAGREB - EAST
General practice: Grižanska 4, Ivanićgradska 38, Ninska 16                                                                                                                            
Pediatrics: Grižanska 4
 
HEALTH CENTER ZAGREB - WEST
General practice: Matije Ilirika Vlačića 2, Park stara Trešnjevka 3   
Pediatrics: Zvonigradska 9
 
 
 
EMERGENCY DENTAL SERVICE
 
HEALTH CENTER ZAGREB - CENTER
Emergency dental service and night work for emergency patients:
 
Clinic: Runjaninova 4
night shift: every weekday 22:00-6:00
Saturday: 15:00-20:00 and 22:00-06:00
Sunday and holidays: 0-24
Tel: 003851 4897 688
 
Clinic: Avenue Većeslava Holjevac 22 (Siget)
night shift: every weekday 22:00-6:00
Saturday: 15:00-20:00 and 22:00-06:00
Sunday and holidays: 0-24
Tel: 003851 6598 421
 
ON-TIME PHARMACY
 
Trg bana J. Jelačića 3, phone: 01 4816 198
Ilica 301, phone: 003851 3750 321
Ozaljska 1, phone: 003851 3097 586
Grižanska 4, phone: 003851 2992 350
Av. V. Holjevca 22, phone: 003851 6525 425
ZEUS Pharmacy, Divka Budaka 17, phone: 0038512305 285
 
Every day: 0-24
Sundays and holidays: 0-24
 
EMERGENCY HOSPITAL ADMISSION
 
CLINICAL HOSPITAL CENTER ZAGREB
Center for emergency medicine
Location: Kišpatićeva 12 (Rebro), Phone: 003851 2388 888
Clinic for pulmonary diseases
Location: Jordanovac 104, Phone: 003851 2385 100
Clinic for dermatovenerology
Location: Šalata 4, Phone: 003851 2368 987
Clinic for women's diseases and childbirth
Location: Petrova 13, Phone: 003851 4604 646
 
 
DUBRAVA CLINICAL HOSPITAL
Avenija Gojka Šuška 6, Phone: 003851 2902 444
 
MERKUR CLINICAL HOSPITAL
Zajčeva 19, Phone: 003851 2431 390
 
SISTERS OF MERCY CLINICAL HOSPITAL CENTER
Vinogradska cesta 29, Phone: 003851 3787 111
Emergency reception center
 
HOLY SPIRIT CLINICAL HOSPITAL
Sveti Duh 64, Phone: 003851 3712 111
Center for emergency medicine - central emergency reception Phone: 003851 370 9400
 
CHILDREN'S DISEASE CLINIC ZAGREB
Klaićeva 16, Phone: 003851 4600 111
Unified emergency hospital reception Phone: 003851 4600 124; 4600 195
 
VRAPČE PSYCHIATRY CLINIC
Bolnička 32, Phone: 003851 3780 666
 
PSYCHIATRIC HOSPITAL SAINT IVAN
Jankomir 11, Phone: 003851 3430 000
 
Note*: The Center for Emergency Medicine, the Center for Emergency Admission, the Central Emergency Admission, i.e. the unified emergency hospital admission is organized as a single entry point to the clinic/hospital for emergency cases.